Our services stand out because we prioritise excellence in every aspect of what we do.

OUR SERVICES

Regulatory Compliance Support

Our services provide in-depth guidance to ensure your business remains current and compliant with pertinent food regulations across various regions:

  • Australia and New Zealand: We assist in adhering to the food regulations established by Food Standards Australia New Zealand (FSANZ). Our expertise ensures your products meet the standards required for these markets.

  • European Union: For businesses looking to enter the EU market, we offer support in complying with regulations set forth by the European Commission (EC). We guide you through the intricate regulatory landscape to ensure seamless market access.

  • International Food Standards: Our services encompass global standards outlined by Codex Alimentarius (Codex), ensuring your products meet international food safety and quality requirements and facilitating international trade.

  • Korea: If you plan to engage in the Korean market, we provide assistance in aligning your products with the regulations outlined by the Ministry of Food and Drug Safety (MFDS) in Korea, This ensures smooth market entry and compliance.

Innovation & Renovation Support

Our Comprehensive services encompass scientific and regulatory support across the product development journey. This includes:

  • Literature Reviews: Our experts conduct thorough literature reviews, ensuring your product development process is informed by the latest scientific research and industry knowledge.

  • Medical Writing: We provide top-notch medical writing services, assisting you in creating clear and accurate documentation, including regulatory submissions, promotional materials for healthcare professionals and educational materials.

  • Ingredient Safety and Efficacy Assessments: Our team conducts rigorous assessments to evaluate the safety and effectiveness of product ingredients, ensuring compliance with regulatory standards.

  • Core Claim Directives: We offer Core Claim Directives with substantiations, helping you craft compelling claims for your products while providing the necessary evidence to support them.

Promotional Material Reviews

Our services include a comprehensive and meticulous evaluation of your promotional materials to ensure they seamlessly align with both regulatory and industry guidelines, including:

  • Food Standards Code Australia New Zealand: We assess your promotional materials to ensure they comply with the Food Standards Code applicable in Australia and New Zealand.

  • Australian Consumer Law: Our expert evaluation ensures that your promotional content adheres to the relevant provisions of the Australian Consumer Law.

  • The Marketing in Australia of Infant Formulas: Manufacturers and Importers (MAIF) Agreement: We verify that your promotional materials align with the MAIF Agreement’s requirements for businesses dealing with infant formula products.

  • The Infant Nutrition Council Code of Practice for the Marketing of Infant Formula in New Zealand: Our meticulous assessment ensures that promotional materials targeting infant formula products in New Zealand adhere to the Infant Nutrition Council’s Code of Practice.

  • WHO Code: To support responsible marketing practices, we evaluate your promotional content against the World Health Organisation’s Code of Marketing of Breast-milk Substitutes (WHO Code).

Label Reviews

We provide expert guidance to help you effectively navigate complex labelling regulations, ensuring that your labels and product claims are both truthful and compliant with the following key areas:

  • Clean labelling: We work with you to create clear and concise product labels that transparently convey essential information to consumers. This includes ingredient lists, nutrition information, and other mandatories, all presented in an easily understandable format.

  • Country of Origin: Our services encompass the intricacies of country of origin labelling. We ensure that your products are appropriately marketed to indicate their origin, providing transparency and compliance with the Country of Origin Food Labelling Information Standard 2016.

  • Plain English Allergen Labelling (PEAL): We assist in implementing Plain English Allergen Labelling (PEAL) to communicate allergen information to consumers.

Import Permits

Securing an import permit is imperative for entities looking to import goods into Australia. We provide valuable support for import permit applications.

Risk Management

Our risk assessment and mitigation expertise ensures your business is well-prepared to handle challenges effectively.

  • Crisis Management: When crises arise, our team helps you navigate and manage situations to minimise their impact on your operations and reputation.

  • Food Recalls and Withdrawals: We assist in the complex food product recalls and withdrawals process, ensuring safety and compliance.

  • Document Controls: We streamline your document management processes, improving efficiency and compliance.

  • Standard Operating Procedures: We develop and implement SOPs to maintain consistency and quality in your operations.

  • Internal Policies: Our experts help you establish and maintain internal policies that align with industry best practices and regulatory requirements.

  • Quality Management System (ISO 9001): We help you implement ISO 9001 standards to enhance quality control and management processes.

  • Food Safety Management (FSSC 22000): Our services support compliance with FSSC 22000 standards, ensuring the safety of food products throughout the supply chain.